Professional Speaker

Sales Seminars

I write for people who don't want to read.  I produce ads to touch people who hate ads.  I design my sales seminars for people who don't like going to sales seminars.

When doing customer service training and sales motivation, I find that the people who need my help the most are the ones who want it the least.

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Selling Skills

During my customer service training, which I call "Hero Boot Camp", I educate and inspire employees to be Heroes to customers.

All employees who go through the Hero Boot Camp learn effective selling skills as well as the "10 secrets for turning customers into life long fans!"

I also share a true story of a lady named Cheryl, who drove an Alamo Rental Car Company bus.  

Cheryl impacted my life in an amazing and powerful way even though I was only with her for 9 minutes!

The story brings both laughs and tears and shows how even the lowest level employee can make the common feel uncommon to the customer!

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